Frequently Asked Questions

Our inventory contains wheelchairs, rollators, walkers, knee rollers, Hoya lifts, canes, and some hospital beds. Inventory changes frequently, however. We also have packages of various sizes of absorbent underwear.

There is a form on this website for you to fill out and submit. A volunteer will discuss with you whether we have that equipment.

Distribution takes place every Saturday, from 10 a.m. to 12:00 p.m., at our public storage locker. You will receive the address and directions when you speak to our volunteer to arrange pickup.

We do not deliver equipment to users. Potential users of our equipment need to make arrangements to pick it up at the San Mateo storage location indicated above. We cannot deliver because users may need different sizes of equipment (for instance, wheelchairs) and such decisions are best made at the storage facility.

We request that the user return the equipment if possible so that it can be reused. A user should notify us that the equipment is no longer needed, and indicate the condition it is in. We can then make a preliminary determination if it can be reused, and if so, make arrangements to have it brought to our cleaning facility.

Funds to cover the cost of cleaning equipment, storage, and other related expenses come from Rotary Clubs and governmental and private organizations who support our project by way of grants or donations. We have no paid employees and rely on volunteers to do the work of the program.

No, but donations are always appreciated to help cover our ongoing expenses. If you wish to do so, please fill out the form for donations [name of form].  There is also a donation box at the storage facility. 

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